Shipping policy

Shipping Policy

Effective Date: 29/01/2025

At Valizzia, we are committed to delivering your timeless, elegant watches with the utmost care. Below you will find details about our shipping process, including delivery times, costs, and other relevant information.

1. Delivery Times

Estimated Delivery Time: Orders are typically delivered within 8–10 days.

This timeframe includes order processing, quality control checks, and international shipping.

Possible Delays: External factors such as public holidays or carrier delays may affect delivery times.

2. Shipping Costs

We offer free shipping on all orders.

At this time, express shipping options are not available, though we are working to improve this in the future.

3. Order Tracking

Once your order has been processed and shipped, you will receive a confirmation email including a tracking number.

You may use this tracking number to monitor your package until it arrives.

4. Shipping Destinations

We ship worldwide.

Please note that certain remote areas may experience longer delivery times or additional fees. If your location falls into this category, we will contact you directly.

5. Delayed or Lost Shipments

If your order has not arrived within the estimated timeframe:

  • Please contact us at info@valizzia.com, including your order number.

  • We will investigate the matter and provide a solution as soon as possible.

6. Damaged or Incorrect Items

If your package arrives damaged or you receive an incorrect item:

  • Please contact us within 48 hours of delivery at info@valizzia.com.

  • Include clear photos of the product and its packaging to help us assist you quickly.

We will arrange a replacement or provide an appropriate solution.

7. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page.

Contact

For any questions regarding shipping, please contact us at:

📧 info@valizzia.com